"Superstore" actor Nico Santos at NBC press day! An oddball family of employees at supersized megastore Cloud 9 tackles the day-to-day grind of rabid bargain hunters, riot-causing sales and nap-worthy training sessions. Stalwart employee Amy is just trying to hold it all together despite the best efforts of her daftly clueless manager Glen and his iron-fisted assistant Dina. Rounding out the crew is new hire Jonah, a dreamy dreamer, sardonic Garrett, ambitious Mateo and sweet young mother-to-be Cheyenne. From bright-eyed newbies to seen-it-all veterans, bumbling seasonal hires and in-it-for-life managers, they're all going to get through another day -- together.